The One Thing

3/31/2017 10:12:13 AM Link |  | Add comment

After talking with many of our clients who are Small Businesses, Chambers of Commerce, and Travel Agencies all over the world, it has come to my attention that there is one common element with organizations and businesses that are successful , thrive in a brutally competitive online environment, and ultimately have a satisfying experience for themselves and their clients.  That element is building relationships.  Truly reaching out and caring for one another, whether you are directly doing business with each other or not.  

Doing the right thing, consistently providing top quality service, and keeping your word are all things that grow your business over time and will lead to prosperity.  There is no shortcut.  Making notes on  your client's Mother's health, then following up with genuine caring the following month is not only a good thing to do as a friend, but shows that you are paying attention to the person, then the business will come! Having a clean, functional, and accurate online presence is important, but having those true, honest, and real  relationship will help you and your clients win!