Webmail Templates
Introduction
You can create templates for your webmail to assist you when sending multiple, repetitive emails, like a notification that your website has changed. These templates can include a signature (if you would not like to use the one that displays on every message) and any other Message text you would like to send repeatedly, or to use multiple signatures for different kinds of recipients (customers, vendors, personal, etc.). This could be useful when sending emails that need to include a disclaimer for your travel services. The template does not include a Subject line. I'll mention a shortcut for that later, though.
Getting Started
First, access your webmail at webmail.domain.com with your user name and password. If you have lost these, the Administrator of your account can request them from OLA. On your webmail, there is an "Options" button at the top. On the Options screen, you have another button called "Templates." Under the Templates Options page, we have the three variables for your templates, and below is where your multiple templates will be listed after you build them.
Three Template Options

Now, I'll go over the three variable options for your Templates:
Append Templates before all existing text: Choosing Yes allows your Templates to be used in your emails. Choosing No currently has no function, so be sure that you choose Yes!
Add blank line before template text when appending: Choosing Yes will add a blank line just above the first line of text in your Template. This can prevent you from needing to add a few lines yourself before you can type the rest of your message. You can also add extra lines (more than one) in the Template itself when we get there.
Add blank line after template text when appending: Choosing Yes will do the same thing as the previous option, except the additional blank space will be after the last line of the Template text. Same concept as the previous option, this is here to save you an "Enter" or "Return" every time you need to add something to the bottom of your email.
Append Templates before all existing text: Choosing Yes allows your Templates to be used in your emails. Choosing No currently has no function, so be sure that you choose Yes!
Add blank line before template text when appending: Choosing Yes will add a blank line just above the first line of text in your Template. This can prevent you from needing to add a few lines yourself before you can type the rest of your message. You can also add extra lines (more than one) in the Template itself when we get there.
Add blank line after template text when appending: Choosing Yes will do the same thing as the previous option, except the additional blank space will be after the last line of the Template text. Same concept as the previous option, this is here to save you an "Enter" or "Return" every time you need to add something to the bottom of your email.
Creating Templates

Now we get into the Template itself. There is only one blank Template listed, but after you create one, another blank one will appear. The Description will be the name of your Template and will be displayed in a drop down at the Message Compose page. This is how you will identify your Template. The Template Text is what text will display in your email when that particular Template is selected. Once you have your Template ready, click on Save/Update to save it to your Template list.
A second Add a New Template will appear. Make another!
You can Delete your Templates by clicking the "Delete" button underneath the respective Template.
A second Add a New Template will appear. Make another!
You can Delete your Templates by clicking the "Delete" button underneath the respective Template.
Adding your Template to an email
In your blank email (click on "Compose") select the Template from the drop down box on the right side of your Compose Toolbar and click "Add Template." This will add your template, line-for-line, to the blank email window. After this, you can fill in the rest with your content that changes for each individual email. When you're happy with the way it looks, hit Send and you're done!
If you would like to use a particular Subject line with each Template, you can add a line at the top of your Template with the text you want to use as a Subject. When the Template has been added, you can select, cut, and paste that line in the Subject line so that your recipients all get the same subject for their messages from you!
If you would like to use a particular Subject line with each Template, you can add a line at the top of your Template with the text you want to use as a Subject. When the Template has been added, you can select, cut, and paste that line in the Subject line so that your recipients all get the same subject for their messages from you!




